Drayton Manor Park confirms reopening plans

Published on: Thu, 25/06/2020 - 15:45

Temperature checks for all guests upon arrival, reduced capacity, regular ride sanitation and a new
virtual queueing system – that’s life after lockdown for Staffordshire-based theme park and zoo,
Drayton Manor Park, which will reopen on Saturday 4 July.


The family attraction has revealed comprehensive plans for reopening safely, including safe social
distancing measures, hand sanitiser stations, and regular routine cleaning of rides.


The attraction has also introduced an innovative virtual queuing system in certain areas of the park,
which will allow guests to queue digitally via the Drayton Manor Park day planner app. Once they
have joined a queue, riders will be able to see how long they have left until their allocated ride time
and will receive a notification and QR code, which can be scanned before boarding the attraction
when it’s their turn to ride.


Certain catering outlets within the park will also be available for a pre-book takeaway service, via a
dedicated app, or website, with a select number of food and drink options available to browse and
order. Guests will be required to select a collection time, and pre-pay, and will receive a notification
when their order is ready for collection.


PPE, including face masks and shields, will be required for any team members working in a guestfacing environment, and acrylic screens have been installed at customer serving points throughout
the park, including guest services, retail and catering outlets. Guests over the age of three will also
be asked to wear face masks in all areas, except outdoor common areas.


All guests, including season and ultimate pass holders, will be required to book tickets for the day
they wish to attend, in advance of entry, and only contactless payments will be available throughout
the park.


Following the Prime Minister’s announcement today, the park is planning a phased reopening starting
with family-favourite Thomas Land, the Carousel, Jolly Buccaneer, Accelerator, Flying Dutchman and
the 15-acre zoo from Saturday 4 July to Friday 17 July.


The second phase will see the reopening of the rest of the park from Saturday 18 July, including
popular thrill rides such as Maelstrom, Shockwave, Air Race, Pandemonium and Apocalypse.
A number of rides will not be opening due to social distancing impracticalities, including the 4D
cinema, Dodgems, Haunting, Museum, Discover Thomas Exhibition, Terrence’s Driving School and
all indoor and outdoor play zones.


The park’s on-site four-star hotel will be reopening for key workers only in the first phase from Monday
29 June and will open for leisure guests from Saturday 4 July.


Jonathan Hitching, Director of Health and Safety at Drayton Manor Park, said: “As a family attraction,
the health and safety of our guests and team members has always been our number one priority, so
we have been working hard behind the scenes to put measures in place to ensure their safety when
we are given the green light to reopen.


“Over the past few months, we have been developing comprehensive plans for this reopening, which
put safety at the top of the list while ensuring we are still able to offer the best possible experience for
our guests.


“It has been a challenging time for everyone, but we are feeling optimistic about the future and looking
forward to welcoming families back to the park to enjoy a day out in a safe environment, as soon as
we are able to do so.”


Tickets are now on sale on a pre-booked basis. Visit www.draytonmanor.co.uk to find out more, or
follow the park on Facebook and Twitter for the latest updates: www.facebook.com/DraytonManorPark and www.twitter.com/draytonmanor