Accessibility Information For Visitors

This page has been designed to be useful to people visiting our city and district with limited mobility or additional needs.

City car parks with disabled bays

If you are a disabled blue badge holder you can park for free in our disabled bays in our car parks. The following city car parks have disabled parking bays and directions/maps are available from www.lichfielddc.gov.uk/carparkmaps:

Bird Street (WS13 6AE) 8 spaces

Bird Street car park also has an accessible toilet with a radar lock (open 9am - 6pm everyday) www.lichfielddc.gov.uk/toilets

Sandford Street (WS13 6TU) 2 spaces

The Friary (WS13 6QE) 21 spaces
The Friary car park also has a Changing Places toilet with a radar lock (open 8am - 5pm everyday - see below)

Birmingham Road, next to train station (WS13 6HP) 1 space

District Council House (WS13 6HP) 1 space WEEKENDS ONLY

Birmingham Road bus station (WS13 6HP) 2 spaces

Birmingham Road bus station car park also has an accessible toilet with a radar lock (open everyday 7am - 6pm) www.lichfielddc.gov.uk/toilets

Birmingham Road multi-storey (WS13 6HP) 10 spaces
The multi-storey also houses the shopmobility service - see below

Backcester Lane middle level (WS13 6JH) 8 spaces

Gresley Row (WS13 6JE) 3 spaces

Redcourt (WS13 6JW) 3 spaces

Lombard Street lower (WS13 6DW) 5 spaces

Lombard Street upper and outside (WS13 6DW) 4 spaces

Historic city parks car parks with disabled bays

Shaw Lane (WS13 7AG) 2 spaces

Greenhough Road (WS13 7AW) 2 spaces

Train arrivals and departures

Lichfield City Station has a lift to all platforms.

Lichfield Trent Valley does not currently have a lift to the southbound platform.  The nearest station with an accessible southbound platform is Tamworth. For more information visit http://www.nationalrail.co.uk/stations/ltv/details.html

Attractions

All of our attractions are committed to being as accessible as possible to everyone visiting our city and district and many offer special guided tours for people with limited mobility, visual or hearing impairments.

However, due to the historic nature of some of our attractions, some parts are not fully accessible to wheelchair users or those with mobility problems.

Each of our attractions has their accessibility information, which includes information about toilets, changing facilities and more, listed on their individual website page. To find out more about each of our attractions visit www.visitlichfield.co.uk/attractions and click on the accessibility tab under the venue you are interested in visiting.

If you have particular needs, we recommend you contact the venue directly or call our tourist information team on 01543 256611 before visiting.

Accessible guided tours

From the Cathedral through to the National Memorial Arboretum, many of our attractions can offer specially designed guided tours for people with limited mobility, visual or hearing impairments. If you are interested in finding out more, we recommend you contact the venues you are interested in visiting directly. www.visitlichfield.co.uk/attractions

Our Green Badge Guides also offer a range of guided walking tours throughout the city and can tailor some tours to meet individual requirements, including tours for people with visual or hearing impairments. To find out more and book a tour contact our groups officer on 01543 308210 or email jonathan.oates@lichfielddc.gov.uk

Accommodation

Our local hotels and bed & breakfasts are keen to offer a warm welcome to everyone visiting our city and district, and many have specially trained staff who can offer added advice and guidance to those with particular needs.

However, due to the historic nature of some of our local buildings not all of our accommodation may be fully accessible to everyone.

Many of our accommodation providers have their accessibility information listed on their individual website page. To find out more about visit www.visitlichfield.co.uk/accommodation and click on the accessibility link.

If you have particular needs, we recommend you contact the venue directly or call our tourist information team on 01543 256611 before visiting.

Shops, restaurants and cafes

Our local shops, restaurants and cafes are committed to offering a great service to everyone who visits them and many cater for people with particular needs – from particular dietary requirements, through to mobility issues.

However, due to the historic nature of some of local buildings not all of our shops, restaurants and cafes may be fully accessible to everyone.

If you have particular needs, we recommend you contact the venue directly or call our tourist information team on 01543 256611 before visiting.

Find out about local shops at www.visitlichfield.co.uk/shopping

Find out about local eateries at www.visitlichfield.co.uk/eating-and-drinking

Accessible and Changing Places toilets

The following are public disabled toilets available and radar keys can be bought from the tourist information desk at St Mary’s in the Market Square, open 9.30am – 4pm Monday – Saturday.

Bird Street car park (WS13 6AE) has an accessible toilet with a radar lock and is open 9am – 5.30pm everyday.

Birmingham Road bus station car park (WS13 6HP) has an accessible toilet with a radar lock and is open everyday 7am - 6pm.

Swan Road (on the corner of Museum Gardens) has an accessible toilet with a radar lock and is open everyday 9am - 5pm.

The Friary car park (WS13 6QE) has a Changing Places toilet with a radar lock and is open 8am - 5pm everyday (except for Christmas Day). It is located on the ground floor of the car park and offers people with profound and multiple learning or physical disabilities extra features and more space to meet their needs including:

  • a height adjustable adult-sized changing bench and sink
  • a ceiling track hoist
  • extra space for up to two carers
  • a centrally placed toilet with room either side for carers
  • a curtain for privacy
  • wide tear off paper roll to cover the bench
  • a large waste bin for disposable pads

Lichfield Historic Parks has an accessible toilet in the Swinfen Broun Pavilion which you do not need a radar key for. You can request a hoist from the Ranger Station (next to the crazy golf course) or by calling Lichfield District Council’s parks team on 01543 308867. Find out more at www.lichfieldhistoricparks.co.uk

Visit www.lichfielddc.gov.uk/toilets for more information.

 

Equality Act 2010
Tourism businesses have obligations under The Equality Act, which replaced the Disability Discrimination Acts 1995 and 2005 (DDA) on 1 October 2010. This includes treating everyone accessing their goods, facilities or services fairly, regardless of their age, gender, race, sexual orientation, disability, gender reassignment, religion or belief, and guard against making assumptions about the characteristics of individuals.

We are constantly adding to and updating this page, and are keen to hear your thoughts and comments on how you would like us to add or enhance this page. Please email any comments to emily.robinson@lichfielddc.gov.uk